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TERMS OF USE AND PRIVACY STATEMENT

Terms of Use

Blue Cross and Blue Shield of New Mexico ("BCBSNM"), a Division of Health Care Service Corporation, a Mutual Legal Reserve Company, an Independent Licensee of the Blue Cross and Blue Shield Association, offers the BlueResource website, hosted by Tecture LLC ("Tecture") to employers ("Employer Groups") as a way to provide health and wellness resources as well information about our products. Please read these Terms of Use in their entirety since they constitute a binding agreement between you, as an authorized representative of the Employer Group, BCBSNM and our licensors. They do not replace or amend any other agreement that you may have with BCBSNM. Each provision contained in these Terms of Use is important and requires your agreement as well as your compliance.

Users' Responsibilities:

All users registered and authorized to use this website agree to:

  • Act responsibly;
  • Protect your log in and/or password from any unauthorized use;
  • Notify us immediately if you suspect or become aware of any unauthorized user to your account or any account-related security breach; or
  • Share the content provided with your employees as presented and not alter or change any of the content without approval.

All users registered and authorized to use this website agree not to:

  • Share your log-in information and/or password with anyone else;
  • Provide any false or inaccurate information;
  • Use any content for commercial purposes;
  • Use any device or computer program in order to interfere or attempt to interfere with the proper operation of this website;
  • Take any action that imposes an unreasonable load on the systems supporting this website;
  • Attempt to disrupt, degrade, impair or violate the integrity or security of the infrastructure of this website (e.g., hacking, denial of service attacks), including any activity that precedes attempts to breach security such as scanning, probing, or other testing or vulnerability assessment activity, or engaging in or permitting any network or hosting activity that results in the blacklisting or other blockage of our IP space;
  • Remove or obscure the copyright notice or other notices displayed on the content and/or frame BCBSNM's name or any BCBSNM content, trademark, logo or trademarks in any meta-tags or other hidden text, or other proprietary information on this website;
  • Copy, reprint, modify, lease, distribute, assign, sell content, license, reverse engineer, create derivative works or take other actions that may be prohibited by the Federal regulation known commonly as the "Copyright Act" using information or content retrieved from this website or any of the third-party websites we may provide links to;
  • Use this website in a manner that may adversely affect this website's resources or its availability to others, or that violates U.S., local, state or federal law.

We rely on the good faith of all authorized users of the BlueResource website to comply with these responsibilities. If you choose to provide inaccurate or false information, use poor judgment or allow unauthorized access, BCBSNM has the right to discontinue your access to this website.

Our Responsibilities

We agree to:

  • Make reasonable efforts to present accurate information on this website; however it is possible that information found on this website may be out-of-date;
  • Have security measures in place to protect against the loss, misuse, or alteration of information under our control;
  • Continually evaluate new technologies intended to safeguard your information;
  • Provide the content and information on this website on an "AS IS" and "AS AVAILABLE" basis, without any representations or warranties;
  • Grant you a personal, non-transferable, non-exclusive limited license to access this website and to download and print the BCBSNM content from this website solely for the Employer Group's non-commercial use;
  • Protect your online information according to applicable U.S. local, state and federal laws and our established company policies, standards and practices.

Information Displayed on this Website

Any medical and health-related information presented on this website is general in nature. The information presented on this website is not a substitute for professional medical advice, diagnosis or treatment, nor is it intended to provide you with a specific diagnosis or treatment for a specific ailment. The information is made available to you for educational and informational purposes and does not constitute the practice of medicine and/or as a substitute for consultation with your personal health care provider, nor does it constitute an offer to sell or promote any product or service to non-New Mexico residents.

Online Security

Information on this website is protected by Transport Layer Security (TLS), the leading security protocol for data transfer on the Internet. Even though there are many benefits to using this website, as with all electronic communications there are some risks which may include:

  • Failure of hardware, software and/or Internet connections. We are not responsible for failures, distortions, delays or other problems resulting from equipment configuration, connection, signal power, hardware, software or any equipment used to access the Internet.
  • No guarantee that the confidentiality or security of electronic transmissions via the Internet can be assured due to potentially unsecure computers and links. This could result in your data becoming lost or intercepted during transmission. Please use good judgment before deciding to send information via the Internet.

Third-Party Links

BlueResource contains links to other websites and/or resources hosted by independent third parties. At times, BCBSNM works with such third parties to create the content on these websites; at other times, a link to these websites is provided solely as a resource or convenience for our users. Since these third-party websites are not hosted or maintained by BCBSNM, we do not make any guarantees or warranties as to the validity or accuracy of the information posted on these websites, or for any products or services that may be available on these websites. As a result, you agree that BCBSNM has no liability for any damages you may incur as a result of your use of or the information you receive from or submit to these third-party websites.

The use of these third-party websites may subject the user to separate binding agreements, including terms of use and privacy statements, which can be found on the third-party website if applicable. Be sure to read these additional agreements and statements and have a working understanding of the terms.

Privacy Statement

We know how important the security and privacy of data is to you. Therefore, please review the following statement which explains what data we collect, how we use the personal information you provide, and how we keep that information secure. If you do not want to share this information with us, do not register on the site.

Information Collected and Used

For purposes of this website, we collect personal information that is unique to you but limited to the registration information you provide to use this website. "Personal information" refers to data that is unique to you such as name, work email address, IP address and work telephone number. The data elements that may be collected on this website include name, mailing address, email address, IP address and telephone number.

We may use your email or phone number to respond to your inquiry or to send you information about a service or resource that you expressed interest in. We will continue to send you information unless you request us to unsubscribe or opt out. You may also decide to ask us questions and provide comments about our website or services via email. You are encouraged to provide this feedback. We do share these messages with individuals in the organization who can appropriately respond, and we may preserve the content of your message along with our response. At times, we may use a third-party vendor to determine if you open and use any information that we share via email, as well as to solicit your feedback through online surveys. Responding to these surveys is optional.

It is important to use good judgment when sending personal information via email. These messages may pass through private and public networks with varying levels of security. Some networks may have taken steps to secure these transmissions while others have not which could affect the privacy and integrity of the information you send.

In addition to the information listed above, we also collect electronic data about the users of the website in order to provide a positive website experience and, offer communications resources to our employer groups. The tools we use are listed below.

Cookies are used on websites to gather information about how individuals use and navigate the website; they cannot be used to extract any personal information about you, nor can they read any data that resides on your personal computer or device. The data collected from these sources are used to recognize repeat users and track usage patterns. Cookies are small pieces of information sent by a web server and stored on a web browser. Cookies allow the web server to maintain an active "session" with an individual user and track what tools users are accessing on the site. The following are examples of how we use the information collected from these cookies:

  • Tracking resources and data accessed on the site
  • Recording general site statistics and activity
  • Troubleshooting website problems
  • Tracking what tools users are accessing on the site

We may use or combine any of this information with other information that we have about you for data analytics, marketing and reporting, but only as allowed by law.

Governing Law

These Terms of Use and your authorized access to BlueResource are governed exclusively by the laws of the State of New Mexico, without reference to its rules regarding choice of law.

Limitation of Liability

You, as an authorized representative of the Employer Group, agree that you use this website at your own risk. Tecture and BCBSNM shall have no liability for any damages (whether direct or indirect, special, incidental, consequential or punitive) incurred by you as a result of your use of this website or the information you receive from or submit to this website.

Tecture and BCBSNM and its licensors shall have no liability whatsoever for failure of electronic or mechanical equipment or communication, telephone or other connection problems, computer viruses, unauthorized access or interception of data from this website, theft or errors.

Service availability is not guaranteed. Service is not guaranteed to be error-free.

Ownership and Copyright Protection

All right, title and interest in the content (including software, text and images) and other intellectual property (including trademarks, service marks and copyrights) on this website are solely and exclusively the property of BCBSNM or its licensors, and are protected by intellectual property laws. Blue Cross, Blue Shield and the Cross and Shield symbols are registered service marks of the Blue Cross and Blue Shield Association, an association of independent Blue Cross and Blue Shield Plans. You acknowledge that content available through the website, including, without limitation, content of third parties is protected by copyright, trademark, patent or other intellectual proprietary rights and laws.

Copyright Infringement Notification

If you are a copyright owner or agent and believe that any content on the BCBSNM site infringes upon your copyrights, get information about what information to provide and how to contact us.

Changes to the Terms of Use or Privacy Statement

Evolving regulations, best practices and technology innovations, will require us to update or amend our Terms of Use or Privacy Statement from time to time; the version date located at the bottom of this page will reflect the last time that they were updated. Your continued use of the service after any modification will constitute your acceptance of such modification.

Contact Us

For any questions or comments about this site, please email BlueResourceInquiries@bcbsil.com.

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